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Application Tech Support Practitioner
Provide expert Windows Server support to ensure seamless client operations
Bangalore
Junior
yesterday
Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.
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Application Tech Support Practitioner
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills: Microsoft Windows Server Administration
Minimum 3 years of experience is required. 15 years full time education is required.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes to enhance client satisfaction.
- Provide training and guidance to junior team members to foster a collaborative environment.
Professional & Technical Skills:
- Proficiency in Microsoft Windows Server Administration.
- Experience with Active Directory and Group Policy management.
- Strong understanding of server virtualization technologies.
- Familiarity with backup and disaster recovery solutions.
- Experience in troubleshooting network connectivity issues.
This position is based at our Bengaluru office.
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.