Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.

Define and drive the overall test strategy for data pipelines on Google BigQuery and Cloud Composer. Responsibilities include:

• Build and maintain test automation for data validation, pipelines, and integrations.
• Lead and mentor an offshore QA/SDET team.
• Contribute to data engineering work (BigQuery SQL, Composer DAGs, pipeline enhancements) when capacity allows.

Required skills include:

• Hands-on experience with BigQuery, Python, and Cloud Composer / Airflow.
• Strong background in test automation frameworks (e.g., PyTest).
• Solid understanding of insurance business fundamentals (policies, claims, underwriting, etc.).
• Experience working with or leading offshore teams.
• Good communication and collaboration skills.

This position is based at our Mumbai office. A 15 years full time education is required. Minimum 6 years of experience in Google BigQuery is required.

About Accenture: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships.