Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Netapp Network Attached Storage (NAS) Administration

Good to have skills: NA Minimum 2 year(s) of experience is required Educational Qualification: 15 years full time education

Summary: The NetApp Storage Administrator will be responsible for the installation, configuration, management, and troubleshooting of NetApp storage systems. This role involves ensuring optimal performance, availability, and scalability of storage infrastructure, supporting both business-critical applications and backup/recovery operations.

Roles & Responsibilities:

• Role: NetApp Storage Administrator
• Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO
• Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning.
• Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.
• Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror.
• Plan and implement best practices for NAS and SAN solutions.
• Create and update documentation for storage procedures

Professional & Technical Skills:

• Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone.
• Good knowledge on CIFS, NFS, ISCSI and FCP protocols.
• Experience with installation, configuration and management of storage arrays and switches expected.
• Experience with Brocade and Cisco SAN Switches.
• Experience on Storage Pools, Tiering, LUN masking and zoning.
• Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.
• Should have knowledge about the ITIL framework.
• Relevant certifications will be an added advantage.
• Good to Have Skills: EMC storage administration experience (PowerMax, Isilon)
• Must Have Skills: NetApp C Dot
• Strong written and verbal communication skills, interpersonal skills.
• Strong time management skills, problem solving and analytical skills.
• Supervise the team.
• Perform team management roles
• Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.

Additional Information:

• The candidate should have minimum 2 years of experience in Netapp Network Attached Storage (NAS) Administration.
• This position is based at our Bengaluru office.
• 15 years of mandatory education as per Accenture Standards.

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