Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills: Oracle Database Administration (DBA). Good to have skills: Microsoft Azure IaaS, AWS Administration Minimum 3 year(s) of experience is required. Educational Qualification: 15 years full time education.

Roles & Responsibilities:

• Install, configure, and upgrade Oracle databases (standalone and clustered) on Linux/Unix/Windows platforms.
• Apply patches and perform database version upgrades and migrations.
• Manage Oracle Grid Infrastructure, ASM, and listener configurations.
• Monitor system performance using AWR, ASH, OEM, and SQL Trace.
• Tune SQL queries, indexes, and PL/SQL procedures.
• Proactively resolve bottlenecks and optimize resource utilization (CPU, memory, I/O).
• Implement and manage RMAN-based backup and recovery strategies.
• Configure and monitor Oracle Data Guard for high availability and disaster recovery.
• Conduct database restores and participate in DR drills.
• Deploy and manage Oracle databases in cloud environments such as Oracle Cloud Infrastructure (OCI- DB Systems, Autonomous DB & AWS RDS for Oracle, Azure Oracle DB Services).
• Support hybrid configurations and data replication between cloud and on-prem systems.
• Configure data encryption (TDE), auditing, and fine-grained access control (FGAC).
• Manage user access, privileges, roles, and authentication integration (LDAP, Kerberos).
• Ensure compliance with internal policies and regulatory standards (e.g., GDPR, HIPAA).
• Automate maintenance tasks using PL/SQL, Shell scripting, or Python.
• Create monitoring and alerting scripts for early issue detection.
• Use Oracle Enterprise Manager (OEM/Cloud Control) and third-party tools for monitoring.
• Maintain documentation of architecture, processes, change logs, and disaster recovery plans.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Oracle Database Administration (DBA).
• Good To Have Skills: Experience with AWS Administration, Microsoft Azure IaaS.
• Need to have Oracle Versions skill in Oracle 11g, 12c, 18c, 19c, 21c.
• Need to have Cloud Platforms skill in OCI (Oracle Cloud Infrastructure), AWS RDS, Azure Oracle DB Services.
• Need to have Monitoring Tools skill in OEM (Enterprise Manager), Toad, SQL Developer, Nagios, SolarWinds.
• Need to have Backup Tools skill in RMAN, NetBackup, Commvault, Data Domain (integration).
• Need to have Scripting & Automation skill in Bash, Shell, Python, PL/SQL.
• Need to have certification in Oracle Certified Professional (OCP) – Oracle Database Administration, Oracle Cloud Infrastructure (OCI) Architect / DBA Associate, AWS or Azure Database Certifications (for hybrid environments) & ITIL Foundation (for process-based environments).

Additional Information: The candidate should have minimum 3 years of experience in Oracle Database Administration (DBA). This position is based at our Bengaluru office. A 15 years full time education is required.

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