Application Support Engineer

Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation.

Roles & Responsibilities

Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.

Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Key Responsibilities

• Hands-On Coding: Actively develop, test, and deploy application-heavy solutions, write clean, efficient code in any of the programming languages like Java Spring boot, Python for backend systems, and contributing to front-end development using React or Angular.
• Solution Design: Partner with senior architects to design scalable, cloud-native application architectures, focusing on performance, maintainability, and integration in multi-cloud environments.
• Integration Development: Build and maintain integrations using APIs, microservices, and event-driven patterns (e.g., REST, GraphQL, Kafka, or message queues).
• Multi-Cloud Implementation: Develop and deploy applications across AWS, Azure, and Google Cloud, ensuring portability and optimization for cost and performance.
• AI Integration: Implement practical AI features (e.g., automation, basic analytics) using cloud-based AI services or frameworks like TensorFlow or PyTorch.
• Infrastructure Support: Collaborate with DevOps teams to implement containerized solutions (Docker, Kubernetes) and CI/CD pipelines, with hands-on use of IaC tools like Terraform or BiCep.
• Performance & Security Optimization: Ensure applications meet performance and security standards through code reviews, testing, and adherence to best practices.
• Team Collaboration: Work closely with developers, product managers, and infrastructure teams to translate requirements into technical implementations, providing hands-on support and mentorship.
• Continuous Learning: Stay updated on full-stack development trends, cloud technologies, and AI advancements to contribute to innovative solutions.

Qualifications & Skills

Experience: 5 to 12 years of hands-on experience in full-stack development, with at least 2 years in a lead developer or junior architect role focusing on application-heavy systems. Demonstrated experience building and deploying solutions in multi-cloud environments (AWS, Azure, Google Cloud). Strong proficiency in Java Spring boot, Python for backend development. Hands-on experience with front-end frameworks like React, Angular, or similar. Basic exposure to AI/ML integration, such as using cloud AI services (e.g., Clause AI, Azure Open AI, Amazon Queue) or simple ML frameworks. Practical experience with integration patterns (e.g., REST APIs, message queues) and microservices architecture. Familiarity with infrastructure tools like Docker, Kubernetes, and IaC (e.g., Terraform). Experience with cloud-native services. Working knowledge of DevOps practices, including CI/CD pipelines and monitoring tools. Understanding of secure coding practices and basic enterprise security standards (e.g., IAM, encryption).

Soft Skills: Strong debugging and problem-solving skills with a hands-on mindset. Clear communication to collaborate with technical and non-technical stakeholders. Ability to juggle hands-on coding with architectural design contributions. Eagerness to learn and adapt to new tools, frameworks, and cloud technologies.

Education: Bachelor’s degree in computer science, Engineering, or a related field. Certifications like Azure Developer Associate, or similar are a plus. 15 years full time education.

About Accenture: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.