Application Support Engineer

Software Engineering Team Opportunity

We are seeking a talented professional to join our Software Engineering team, where you will have the opportunity to collaborate on the Reinsurance – AMS project.

Responsibilities

As an Application Support Engineer, you will act as a software detective, delivering dynamic services by identifying and resolving issues across multiple components of critical business systems. You are expected to work independently, become a subject matter expert, and actively contribute to team discussions by providing effective solutions to work-related challenges.

Key responsibilities include:

• Analyze and resolve complex software issues to ensure optimal performance of business systems.
• Collaborate with cross-functional teams to enhance system functionality and user experience.
• Document troubleshooting processes and solutions to build a robust knowledge base.
• Stay current with industry trends and emerging technologies to improve support strategies.
• Provide training and guidance to team members on best practices in application support.

Mandatory Skills

Please specify years of experience for each skill:

• Master proficiency in Application Remediation
• .NET Development experience
• Experience in Production Support projects

Nice-to-Have Skills

Please specify years of experience for each skill:

• Advanced proficiency in IT Troubleshooting and Engineering Support

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.