Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of support processes to enhance service delivery.
• Engage in knowledge sharing sessions to foster team collaboration and skill development.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Google Cloud Development Services.
• Strong understanding of cloud architecture and services.
• Experience with application monitoring and performance tuning.
• Familiarity with incident management and troubleshooting methodologies.
• Ability to work with cross-functional teams to resolve complex issues.

Additional Information:

• The candidate should have minimum 3 years of experience in Google Cloud Development Services.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

About Accenture: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.

Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.