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Application Support Engineer
Lead Google Cloud Data Services support for critical business applications in Pune
Pune, Mahārāshtra, India
Senior
22 hours agoBe an early applicant
Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.
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Application Support Engineer
Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Proficiency in Google Cloud Data Services.
- Strong understanding of cloud architecture and services.
- Experience with data integration and ETL processes.
- Familiarity with monitoring and logging tools for cloud environments.
- Ability to troubleshoot and resolve complex technical issues.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Google Cloud Data Services.
- This position is based in Pune.
- A 15 years full time education is required.
About Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.