Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Salesforce Lightning Web Components

Good to have skills: NA

Minimum 3 year(s) of experience is required

15 years full time education

Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
• Strong understanding of web development principles and frameworks.
• Experience with debugging and troubleshooting complex software issues.
• Familiarity with Agile methodologies and project management tools.
• Ability to communicate technical concepts to non-technical stakeholders.

Additional Information: The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components. A 15 years full time education is required.

Summary: Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation.

Roles & Responsibilities: Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.

Professional & Technical Skills: Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.