Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Network Infrastructures

Good to have skills: AAAP (Accenture Advanced Analytics Platform) Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the seamless operation of network infrastructures. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of business operations.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for system maintenance and support.
• Provide training and guidance to junior team members on troubleshooting techniques and system functionalities.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Network Infrastructures.
• Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
• Strong understanding of network protocols and configurations.
• Experience with network monitoring tools and troubleshooting methodologies.
• Familiarity with cloud-based infrastructure and services.

Additional Information:

• The candidate should have minimum 2 years of experience in Network Infrastructures.
• This position is based at our Coimbatore office.
• A 15 years full time education is required.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™. Join Accenture to work at the heart of change.