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Application Support Engineer
Own the application support quality and accelerate issue resolution across critical business systems
Hyderābād, Telangāna, India
Junior
22 hours agoBe an early applicant
Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.
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Application Support Engineer
Act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of applications and systems that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support.
Roles & Responsibilities:
- Perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes and procedures.
- Provide training and guidance to junior team members on best practices and troubleshooting techniques.
Professional & Technical Skills:
- Proficiency in AWS Compute.
- Experience with cloud infrastructure management and deployment.
- Strong understanding of application support methodologies and best practices.
- Familiarity with monitoring and logging tools to ensure system reliability.
- Ability to analyze and optimize system performance.
Additional Information:
- The candidate should have minimum 2 years of experience in AWS Compute.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
About Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.