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Application Support Engineer
Own the end-to-end application support process for critical business systems at Accenture Manila
Manila
Junior
4 hours agoBe an early applicant
Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.
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Application Support Engineer
Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and providing solutions to enhance operational efficiency. You will also be responsible for ensuring that all components of the systems function seamlessly, contributing to the overall success of the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze system performance and identify areas for improvement.
- Collaborate with cross-functional teams to resolve technical issues.
- Document processes and solutions for future reference.
- Provide training and support to end-users as needed.
- Stay updated with the latest trends and technologies in application support.
Professional & Technical Skills:
- Required skill: Expert proficiency in Google Workspace.
- Strong understanding of cloud-based applications and services.
- Experience with troubleshooting and resolving application issues.
- Familiarity with system integration and data management.
- Ability to communicate technical information effectively to non-technical users.
Additional Information:
- The candidate should have minimum 1 year of experience in Google Workspace.
- This position is based at our Manila office. Minimum 1 year(s) of experience is required.
About Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.