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Application Support Engineer
Manage enterprise-wide CA monitoring tools to ensure system reliability and performance
Bhubaneshwar, Odisha, India
Senior
yesterday
Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.
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Application Support Engineer
Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Implement and manage CA monitoring tools for network and infrastructure
- Develop automation scripts for monitoring and alerting
- Create centralized dashboards for event tracking
- Ensure high availability and performance of monitored systems
- Collaborate with IT teams to define monitoring requirements
- Perform regular audits and updates of monitoring configurations
- Provide technical guidance and training to junior staff
Professional & Technical Skills:
- Experience with CA tools, log analytics, synthetic monitoring
- Strong scripting and dashboarding skills
Additional Information:
- The candidate should have a minimum of 5 years of experience in Broadcom CA Gen.
- This position is based at our Bhubaneswar office.
- A 15 years full time education is required.
About Accenture
A global professional services company offering consulting, technology, and outsourcing services to a wide range of industries.