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Application Support Engineer
Own our application support by diagnosing and resolving critical system issues end-to-end
Mumbai, Mahārāshtra, India
Junior
yesterday
Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.
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Application Support Engineer
Act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Document and maintain records of issues and resolutions to enhance knowledge sharing within the team.
Professional & Technical Skills:
- Proficiency in Selenium.
- Strong understanding of automated testing frameworks and methodologies.
- Experience with test case design and execution.
- Familiarity with continuous integration and deployment processes.
- Ability to analyze and interpret logs and error messages.
Additional Information:
- The candidate should have minimum 2 years of experience in Selenium.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
About Accenture
Global professional services firm providing strategy, consulting, digital, technology, and operations services to enterprises and governments worldwide.