Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Linux

Good to have skills: AAAP (Accenture Advanced Analytics Platform) Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with multiple stakeholders to gather requirements, and implementing solutions that enhance system performance and reliability. You will also monitor system health and performance metrics, ensuring that all applications run smoothly and efficiently, while documenting your findings and solutions for future reference.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.
• Analyze system performance data to identify trends and proactively address potential issues.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Linux.
• Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
• Strong understanding of system monitoring and performance tuning.
• Experience with scripting languages such as Bash or Python for automation tasks.
• Familiarity with incident management and ticketing systems.

Additional Information:

• The candidate should have minimum 5 years of experience in Linux.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

About Accenture: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.