Application Support Engineer
Accenture
Application Support Engineer
Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills: Databricks Unified Data Analytics Platform. Minimum 3 year(s) of experience is required. Educational Qualification: 15 years full time education.
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance system functionality. You will also be responsible for monitoring system health and ensuring that all components operate smoothly, contributing to the overall efficiency of business operations.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Document and communicate findings and solutions effectively to stakeholders.
Professional & Technical Skills:
- Proficiency in Databricks Unified Data Analytics Platform.
- Strong understanding of data integration and ETL processes.
- Experience with cloud computing platforms and services.
- Familiarity with database management and SQL.
- Ability to troubleshoot and resolve software issues efficiently.
This position is based at our Mumbai office.