Application Support Engineer
Accenture
Application Support Engineer
Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering exceptional service to stakeholders.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Application Architecture.
- Strong understanding of software development life cycle methodologies.
- Experience with troubleshooting and resolving application issues.
- Familiarity with database management and optimization techniques.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
The candidate should have minimum 7.5 years of experience in Microsoft Application Architecture. This position is based at our Bengaluru office. A 15 years full time education is required.