Application Support Engineer

Application Support Engineer

Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: SAP SuccessFactors Employee Central Payroll

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and procedures to enhance team knowledge.
• Engage with stakeholders to gather requirements and feedback for system improvements.

Professional & Technical Skills:

• Proficiency in SAP SuccessFactors Employee Central Payroll.
• Strong analytical skills to diagnose and resolve technical issues.
• Experience with system integration and data migration processes.
• Familiarity with troubleshooting methodologies and tools.
• Ability to communicate technical information effectively to non-technical stakeholders.

Additional Information:

• The candidate should have minimum 3 years of experience in SAP SuccessFactors Employee Central Payroll.
• This position is based at our Pune office.
• A 15 years full time education is required.

About Accenture

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