Director Of Outpatient Services

Director of Outpatient Services

Located in Wesley Chapel, Florida, North Tampa Behavioral Health Hospital is a 126-bed psychiatric facility serving adults and seniors across the Tampa Bay area. As part of Acadia Healthcare, this modern treatment center offers a full continuum of care—including detox, inpatient, partial hospitalization, and intensive outpatient programs—for individuals experiencing mental health and substance use challenges. With comprehensive, age-appropriate tracks for seniors and adolescents alike, the hospital emphasizes holistic, trauma-informed care grounded in evidence-based therapies (CBT, DBT), medication management, and enriching therapeutic environments featuring walking paths, fitness spaces, and recreational activities. The facility is Joint Commission-accredited and licensed by multiple Florida and federal agencies, supporting its mission to deliver compassionate, whole-person healing.

As the Director of Outpatient Services, you will lead the operational management of clinical support activities and functions on a day-to-day basis. Your role involves planning and implementing program goals, objectives, and resource allocation, ensuring the effective delivery of services within assigned areas of responsibility. Overseeing the program's budget and policies, you will provide staff management, including hiring, development, and training, to ensure the efficient operation of the department. Your expertise will be crucial in developing and implementing policies and procedures consistent with hospital standards and regulatory requirements. Additionally, you will supervise the maintenance of patient records to ensure quality documentation and compliance. With a Master's Degree in a behavioral health field and extensive experience, including management, you will play a pivotal role in maintaining compliance with standards and ensuring patient safety is a top priority.

Total Rewards Include:

• Relocation Support / Sign-On Bonus Eligible
• Career Development Opportunities
• Competitive salary
• Medical, dental, and vision insurance
• Retirement Plan 401(k) plan with company match
• Paid Time Off package including Personal days, Vacation, Sick, Holidays, and Extended Sick Leave
• Excellent training program
• Professional growth opportunity that is second to none in the industry.

Plan and implement program goals, objectives, personnel, resources and equipment.

Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.

Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility outpatient program.

Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital, to ensure efficient operation of the program.

Ensure that the unit maintains compliance with standards, laws and certification standards, including those established by JCAHO, Medicare and other regulatory agencies.

Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.

Make recommendations for, develop, and carry out improvements to the program to meet changing mission parameters and requirements.

Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Education/Experience/Skill Requirements:

• Master's Degree in a behavioral health field required.
• LPC, LCSW, LCPC, LMFT or equivalent required
• Four or more years' experience working in behavioral health preferred in an IOP, or PHP setting.
• Two or more years' management experience required.

Licenses/Designations/Certifications:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.