Parking Operations Manager

Parking Operations Manager

The Parking Operations Manager oversees daily shift operations from open to close, ensuring smooth, guest-focused service and safe, efficient valet experience. Core responsibilities include staffing oversight, lot and lane monitoring, guest relations, and real-time problem resolution. The role blends floor presence with administrative accountability — managing ticket, key, and car reconciliation, coordinating with the client on operational needs, and closing each shift with payroll review, reporting, and incident documentation. The ideal candidate leads by example; coaches staff in the moment and keeps operations running without disruption.

Pay: $72,000- $80,000 per year

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

Responsibilities

• Oversee all daily parking and valet operations, ensuring efficiency, safety, and service quality
• Monitor traffic patterns and adjust staffing and lane management for peak and off-peak periods
• Conduct lot inspections and recommend layout, flow, and equipment improvements
• Ensure compliance with company policies, safety standards, and client requirements
• Maintain cleanliness, signage, and uniform standards across the operation

• Recruit, hire, and onboard qualified candidates to maintain appropriate staffing levels
• Build and distribute employee schedules aligned with operational needs
• Deliver coaching, performance reviews, and driving evaluations per company policy
• Administer disciplinary actions and terminations as needed
• Motivate and develop the team to consistently deliver exceptional service

• Manage schedules to control labor costs within budgetary guidelines
• Process and reconcile ticket, key, and car counts
• Oversee ordering and replenishment of supplies, uniforms, and signage
• Track operational expenses and recommend efficiency improvements

• Serve as the primary on-site contact for the client
• Communicate anticipated high-volume periods and coordinate staffing and logistics accordingly
• Investigate and resolve guest complaints; document and report outcomes to the client
• Provide operational updates and recommendations as needed

Qualifications

Required Qualifications

• Minimum 5 years of experience in retail parking operations, including garage or lot management
• Demonstrated experience managing employees — hiring, scheduling, performance management, and development
• Proven ability to manage fast-paced, multi-task operations
• Strong communication and interpersonal skills with guests, staff, and clients
• Experience implementing and enforcing operational policies and procedures
• Background preparing or maintaining an operational budget
• Valid driver's license with clean MVR; able to operate standard and automatic vehicles
• High school diploma or equivalent
• Must pass pre-employment background check and drug screening
• Must be 18+ and authorized to work in the United States

Preferred Qualifications

• Valet operations experience strongly preferred
• Proficiency in Excel for reporting, scheduling, and budget tracking
• Familiarity with parking management technology and equipment (pay stations, gate systems, PARCS software)
• Experience with basic parking equipment maintenance and troubleshooting

Physical Requirements

• Ability to stand continuously and perform all job functions for a full shift
• Must be able to lift, push, or pull up to 50 lbs with reasonable accommodation
• Full range of motion required including standing, bending, stooping, kneeling, reaching, and climbing
• Must be able to work outdoors in varying weather conditions for extended periods

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com

Job Info

• Job Identification 150973
• Posting Date 04/16/2026, 04:13 AM
• Job Schedule Full time
• Locations Culver City, CA, United States
• Job Category Facilities
• Work Days Full Time, Including Weekends
• Workplace On-site