Administrative Support Specialist

Administrative Support Specialist

At Lehigh County Authority (LCA), we know that behind every drop of clean water and every smoothly running system is a team of dedicated people—and we're looking for one more!

We have an Administrative Support Specialist role available at our Water Filtration Plant in Allentown, PA. If you're someone who thrives on keeping things organized, loves solving problems, and enjoys being the go-to person for getting things done, this might be the perfect fit! If you'd love to support the people who keep our city's water flowing, and be part of a team that values collaboration, initiative, and a genuine commitment to public service – apply today!

As our Administrative Support Specialist, you'll be a key member of our Walter Filtration Plant team. Here's how you'll make an impact:

• Manage union employee payroll time tracking — a large part of this role is maintaining detailed Excel spreadsheets that track hours and pay codes in line with contract requirements. You'll determine which codes apply to specific hours and ensure each entry is recorded correctly before submitting the finalized data to our Payroll Manager
• Coordinate billing and scheduling for flow tests, fire hydrant meters, and incidents involving service lines—helping ensure accountability and timely service.
• Handle purchasing and invoicing—soliciting quotes, preparing requests, and tracking expenses to support smart budgeting and operations.
• Maintain records and systems—from filing and scanning to organizing personnel data, you'll keep everything running smoothly and accessible.
• Monitor supplies and uniforms—making sure our team has what they need to do their jobs safely and efficiently.
• Assist with scheduling standbys and switches—keeping after-hours coverage organized and fair.
• Create reports and correspondence—turning data into insights and communication that helps the team stay aligned.

We're looking for someone who's organized, proactive, and ready to jump right in. Ideally you'll bring:

• 3+ years of administrative experience, specializing in payroll time tracking and leave requests
• Strong Microsoft Office skills (especially Excel)—you will need to be very comfortable with Excel to thrive in this role
• Experience with business systems like Munis or other databases
• A high school diploma or GED; an associate degree in business or a related field is great but not required.

More importantly, you're someone who:

• Has a keen eye for detail—your work ensures our team members are paid correctly and on time, every time!
• Communicates clearly and professionally—whether by phone, email, or in person.
• Solves problems with creativity and persistence.
• Works well independently but knows when to collaborate.
• Brings empathy, adaptability, and a sense of purpose to your work.

Since 1966, we've been dedicated to providing high-quality, affordable water and sewer services to our community. At LCA, we believe in teamwork and collaboration. We work closely with our customers and neighboring municipal systems to create partnerships that benefit everyone. Our regional approach allows us to respond quickly and enhance services whenever and wherever they're needed.

LCA isn't just a service provider; it's a vibrant and dynamic place to work. We offer an exciting and busy environment where our employees are the heart of our operations. By joining our team, you'll play a key role in ensuring that our public services are valuable, affordable, and high-quality. If you're passionate about making a difference and want to be part of a team that values innovation, collaboration, and service, LCA is the place for you. Join us and help shape the future of our community!

At LCA, we value our employees and offer a comprehensive benefits package that ensures you and your family are well taken care of. Here's what you can look forward to when you join our team:

• Competitive Pay: The range for this role is $26.44 - $27.88/hr
• Health, Dental, and Vision Insurance: Robust plans all at affordable employee contribution rates
• Generous Paid Time Off: We offer vacation days, excused absences, personal days, and holidays to recharge and spend quality time doing the things you enjoy
• Comprehensive Insurance: LCA provides company-paid life insurance, long-term disability, and short-term disability coverage to support you in unexpected situations
• Retirement Plans: Secure your future with eligibility for two retirement plans – the Pennsylvania Municipal Defined Benefit Retirement Plan and a 457 plan through Empower
• Schedule: Monday – Friday, 8:00am – 4:30pm – no nights, weekends!

Apply to join the Lehigh County Authority (LCA) team! To make the hiring process smooth and efficient, we've partnered with myHR Partner. Rest assured, they're not a staffing service or recruiter – they're here to help us find the best fit for our organization. Your resume will be reviewed specifically for opportunities with LCA.

At LCA, we pride ourselves on being an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status. Employment decisions at LCA are based on your qualifications, merit, and the needs of our business.

Thank you for considering LCA as your next career move. We look forward to learning more about you!