Supervisor, Support Services

Supervisor, Support Services

This position works out of our Abbott Park, IL location in GES Global Engineering Services division. The supervisor, of support services is responsible for establishing and enforcing the policies and procedures for the department whether they be in the technical, personnel or administrative areas. The position is responsible for the work of between 10 – 20 housekeeping employees and directly supervises the activities of group leaders. The supervisor must plan work activities, provide training, tools and equipment for the housekeepers to safely, effectively perform their functions. The supervisor also coordinates work activities with other trade groups, engineers, and production personnel to maximize the efforts of Lake County. This position works out of Lake County and is first shift, and ON-SITE. This is NOT a remote position.

Operating under the general guidance of the section manager, the duties of this position include but are not limited to:

• Planning, organizing, staffing, training, directing, and controlling the housekeeping activities for Abbott Lake County.
• Developing goals, policies, procedures, and programs to produce results in accordance with the corporate objectives as well as the objectives of individual customer divisions and departments.
• Understanding and working successfully with customers who often have urgent and conflicting demands.
• Determining requirements for new and replacement tools, providing training and job instructions, knowing safety rules and regulations and being sure the housekeeping team are trained in safe work practices.
• Seeking out and staying current with new techniques, equipment and materials associated with the housekeeping and pest control field.
• Providing expert technical support for green, yellow and red radioactive environments, Bio level 1,2, and 3 environments as well as hazardous waste disposal guidelines.
• Being knowledgeable in entrance and exit procedures for controlled environments, cross contamination control procedures, microbial control procedures and aseptic cleaning techniques.
• Ensuring that all regulatory requirements are met and maintained to include FDA, GMP, OSHA, INTC, ALAC and ISO requirements to allow manufacturing of pharmaceutical, chemical, and diagnostic products to market.
• Being a subject matter expert for housekeeping services and pest control services when working with the FDA or other regulatory agencies.
• Acting in other assigned roles such as team leader or working on special interdivisional project teams and/or task forces, providing temporary support for departmental projects and being a temporary backup for their manager.

Required Qualifications:

• Associate's degree or the equivalent experience and formal post high school technical training such as executive housekeeping certification. Bachelor's degree or working toward the completion is preferred.
• 5 years of industrial housekeeping work experience and at least two years' experience as a leader.
• Knowledge of all areas of housekeeping, including manufacturing cleaning and attestation experience.
• 5 years involvement in housekeeping/facility management.
• Strong technical expertise to give direction to and gauge performance of the widely diverse technical services provided by this organization.

The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.