Field Service Engineer

Field Service Engineer

At Abbott Molecular, we are pioneers in molecular diagnostics, dedicated to advancing healthcare through the power of DNA, RNA, and protein analysis. With over 1,000 employees and more than 450 products marketed in over 130 countries, we are committed to delivering innovative solutions that enable earlier disease detection, targeted therapies, and effective monitoring.

We are currently seeking a Field Service Engineer to join our team in the Benelux region. This is a field-based role with a geographical scope covering Belgium, the Netherlands, and Luxembourg. While travel across the region is required, the primary focus area will be the Netherlands so residing in around The Hague–Arnhem, or near this area is highly advantageous. You will be responsible for delivering exceptional technical support to our customers, ensuring optimal performance of our molecular diagnostic systems.

This role is ideal for a technically skilled professional with a strong understanding of laboratory environments – ideally with prior lab experience, who thrives in a dynamic, customer-facing setting.

Key responsibilities include:

• Install and implement new systems at customer sites across the Benelux region
• Perform preventive maintenance, hardware/software upgrades, and repairs on molecular instrumentation
• Troubleshoot application and instrumentation issues both remotely and on-site
• Provide on-site training and support for software and hardware upgrades
• Collaborate closely with Application Support Specialists and Commercial teams to ensure excellent customer service
• Participate in internal meetings, service summits, and technical workshops
• Maintain tools and equipment, ensuring timely calibration and validation
• Provide primary and backup service support across the region as needed

Education/Experience:

• 2-5 years of relevant experience or equivalent combination of education and experience
• Degree in Electronics Engineering or a related technical field (or equivalent experience)
• Fluent in English, with good command of Dutch and preferably French
• Willingness to travel up to 75% across the Benelux region

Who you are:

You are a technically skilled and independent professional who enjoys working in the field and managing your own schedule. This role offers a high degree of flexibility and responsibility, and we're looking for someone who thrives in that environment. You have a strong interest in troubleshooting, identifying root causes, and delivering hands-on technical solutions. Experience in or around laboratory settings is a big plus. You're comfortable with frequent travel across the Benelux region and enjoy being on the move to support customers.

At Abbott, you'll find a dynamic and international work environment where innovation and collaboration thrive. We offer:

• Competitive salary and benefits
• Extensive training and development opportunities
• A clear path for career growth
• A meaningful role in improving healthcare outcomes