Commercial Account Manager

Commercial Account Manager – Infectious Diseases

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.

• Amazing health and wellness benefits and perks.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are looking for a commercial account manager responsible for Pacific Islands territory. This is a 12 months contract. The successful candidate may be based in any major city on the East Coast of Australia—preferably Sydney, Brisbane, or Melbourne.

The role requires quarterly travel to the Pacific Islands, so flexibility and willingness to travel are essential.

The Commercial Account Manager – Infectious Diseases is responsible for business development, relationship management and commercial success of their nominated specific customers within their region and/or territory.

Responsibilities

• Identify business opportunities, develop strategies to address those opportunities, and co-ordinate the implementation of those strategies within the Infectious Diseases (ID) business unit of ARDx.

• Regularly monitor sales performance of your territory against assigned budgets and take corrective actions as required to meet company business plans.

• Professionally represent the ID product portfolio and Abbott at local/regional sales and professional society meetings, congresses and trade shows.

• Provide end to end support for the Customer journey including installation and training on Cardiometabolic products, as well as regular follow up to enhance the overall customer experience.

• Internal Systems and Processes

• Comply with ARDx's Quality Management System policies, procedures, work instructions and forms.

• Report regularly on the performance of your allocated customer accounts in the required format and implement strategic plans to achieve revenue targets.

• Maintain SalesForce.com opportunities and activities as per nominated requirements from the Business Manager – Infectious Diseases.

• Co-ordinate and communicate regularly with Customer Service, Technical Support and direct Manager to ensure highest level of service delivery to customers.

• Comply with Abbott Corporate policies and procedures. Develop profitable relationships with senior business management.

• Maintain routine contact with key account stakeholders

• Co-ordinate and complete any necessary training/support/evaluations for your Customer Accounts

Experience

• 5-10 years working in a sales/business development/marketing role within a commercial healthcare organization

• Relevant Medical/Science degree qualification or similar with related background/knowledge of healthcare landscape

• Demonstrated history of high-level sales performance

• Working history of developing business opportunities at senior levels of customer organizations

• Exposure/interaction with clinical/medical healthcare workers.

• High level attention to detail

• Desirable to have an understanding of in vitro diagnostic medical devices