Technical Service Engineer

Your Role and Responsibilities

In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. The work model for the role is: Hybrid/Remote. This role is contributing to the High Power Rectifiers within the Process Automation, Process Industries Division in Southern Africa based in South Africa. Main stakeholders are Mining refineries - Electrowinning, Pulp & Paper - Chemical plants, Metals - Electric Arc Furnaces, Aluminum Potlines, and Hydrogen plants.

You will be mainly accountable for:

• Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
• Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
• Providing technical consulting on Service solutions to management and customers.
• Identifying new service / sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.
• Working with the customer to shape and deliver service solutions while seeking customer feedback to drive and deliver service improvements.

Qualifications for the Role

• You are highly skilled in Electrical Engineering with a focus on High Power rectifiers, Power Electronics and control.
• Ability to demonstrate your experience in related industries and process knowledge of High-Power rectifiers and have 3 - 5 years of experience in service execution.
• Working as a service engineer within a multi-discipline engineering team with knowledge in Aluminum Potlines, Electric Arc Furnaces, DC drives, and specialized transformers, will be an advantage.
• Possess an enhanced knowledge of electrical applications and systems in Power conversion.
• You must be able to clearly interpret, document, and explain complex electrical concepts, drawings, and specifications to both technical and non-technical audiences.
• Degree in Electrical Engineering with experience in service environments where you need to collaborate closely with engineers, clients, service and project teams, to ensure accurate information flow, project execution, and compliance with standards.
• You are at ease communicating in English with the ability to convey electrical knowledge effectively is essential.
• You must be in possession of a valid driver's license for South Africa.

What's in it for You?

We want you to bring your full self to work your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.

Benefits

From well-being to retirement, ABB offers benefits that support every stage of your career.

More About Us

Our team then provides integrated products, services and solutions to help customers optimize their power and productivity resulting in increased availability, lower lifetime investment costs and reach their sustainability targets. ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company provides integrated solutions that combine engineering expertise with software to optimize how things are manufactured, moved, powered, and operated.

The Process Industries division within Process Automation focuses on delivering end-to-end solutions for industries such as mining, pulp and paper, metals, and cement. Its capabilities include:

• Automation and control systems (e.g., 800xA platforms)
• Drives, motors, and power distribution
• Instrumentation and electrification
• Engineering, procurement, construction, and lifecycle services
• Digital solutions like ABB Ability™ and simulation models

South - Africa - Longmeadow Business Estate, Gauteng

Preference Will Be Given to Previously Disadvantaged Candidates in Line with the Company's Employment Equity Targets

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.