Service Sales Specialist

ABB Service Sales Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to electrify service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues. The work model for the role is: Onsite. This role is contributing to the Electrification business Service division in Pune, India. You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• You are engaged in Service Sales function in Switchgear market
• You have 5 to 8 years of experience in Service Sales / After Sales of LV and MV Switchgear products
• You have hands on experience in selling Spares, AMC (annual maintenance contract) and SLA's (service level agreements)
• You will be working with SAP, Sales Force, MDG, CFIN and the utility, Building Infra, Data Centre and various industries market
• Possess an enhanced technical knowledge of LV and MV Switchgear
• Degree in Electrical engineering (should be full-time)
• You are at ease communicating in English

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.