Service Sales Specialist

ABB Service Sales Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Service Manager

Your Role and Responsibilities:

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: #LI – Onsite.

This role is contributing to the Automation – Marine & Ports division in India Region.

You will be mainly accountable for:

• Driving service order intake and revenue growth in line with Ports Business in India.
• Identifying service opportunities within the installed base and developing proactive sales plans.
• Preparing and submitting techno-commercial proposals for service offerings including AMC contracts, retrofits, modernization, spares, service kits, field service, commissioning, and digital services.
• Negotiating commercial terms and closing orders in compliance with ABB guidelines.
• Developing and maintaining strong relationships with key customers and end users, including conducting visits, technical discussions, and service reviews.
• Service sales across spare services, port business, crane products (VFD, PLC systems), AMC contracts, and retrofit modernization.

Qualifications:

• Bachelor's degree in electrical or Automation Engineering; MBA or equivalent commercial exposure preferred.
• 6–10 years of experience in Service Sales, Aftermarket Sales, or Technical Sales.
• Experience in the industrial Ports & Marine segment.
• Strong exposure to service contracts, pricing, and customer negotiations.
• Proficiency in CRM tools (SFDC) and familiarity with ABB digital, sustainability, and lifecycle value propositions.

More about us:

The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers' business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.