Service Sales Engineer/specialist

Service Sales Engineer/Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Service Sales Manager

Job Description

Position Title: Service Sales Engineer/Specialist

Department: PAEN Service

Reporting Line: Service Sales Manager

Company: ABB Company in China under PAEN

Location: Hangzhou City, Zhejiang Province

Responsible Region: Zhejiang Province

Main Missions and Job Responsibilities

• Protect, maintain and develop ABB Install base and build good relationships with customers (i.e. solid CRM, Account Management locally) in responsible area
• Keep continuous order growth and margin improvement basing on IB management, customer relationship and service & digital solutions
• In collaboration with the Service Sales Manager and/or Service Manager, implements service sales strategy/business initiatives and makes in-time feedback in related systems/tools.
• Contributes to risk assessments related to price and quality. Registers required information into the appropriate customer database. Ensures technical reliability, safety and cost-effective solutions to satisfy customer's needs. Complies with health and safety directives.
• Acts as a marketer/promote of ABB's service products and solutions during marketing activities (e.g. trade fairs, exhibitions, conferences, customer meetings & workshops). Translates the needs of customers into relevant ABB Service offerings and solutions, aiming for new customers & needs mining.

Requirements

• Education, bachelor's degree in science and technology, preferably with OGC,
• Power, pharmacy industry background.
• Experience, >3 years Automation (DCS/SIS/PLC controlling area is preferred) or Digital business sales experience in industry. Further it will be better if Service experiences and relevant market resources in hand.
• Know automation, electric technology well, preferable with control systems, or electric products knowhow like converter, motor or Switchgear
• Accept continues travels, urgent responses and multitasking challenges
• Aggressive, creative, willing to learn; collaborative, solutions-oriented approach and strong communication skills.
• Fluent in English both in Written and Oral