Service Coordinator - Marine & Ports

ABB Service Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Service Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are important drivers in our goal to enable everyone to create sustainable solutions. This is our story. Make it your story.

Your role and tasks:

In this role, you will oversee service work performed by our Field Service Engineers, ensuring smooth operations from scheduling to execution. You'll also collaborate closely with the sales team, providing technical support and developing quotations for our products (breakers, switchboards, frequency converters, automation systems, motors & generators and transformers). This exciting role suits those who flourish in an environment with continual changes.

Your responsibilities will include:

• Coordinate with Field Service Teams, Operation and Spares, ensuring Field Service Engineers have the necessary information, documents, and materials for service execution - locally and globally.
• Manage the administration of service work, from scheduling to completion and invoices.
• Collaborate closely with customers and internal teams to ensure project timelines, quality, and customer satisfaction are met.
• Prepare calculations and convert them into quotations and orders.
• Visit Customers and Service sites regularly.
• Ensure safety, consistent quality, and profitability in service delivery.
• Use customer feedback to continuously improve processes and services.

Qualifications for the role:

• You have a degree in Electrical Engineering, Automation or similar.
• Capable of managing tasks effectively and collaborating with others, taking initiative in resolving issues.
• Skilled in communication to interact effectively with customers and internal teams.
• Fluent in Danish and English, written and spoken.
• Experience in ship environment, vessel technical maintenance and knowledge of ABB products is considered an advantage.

More about us:

At ABB, we have a clear goal of promoting diversity and inclusion in terms of gender, LGBTQ+, disability, ethnicity, and age. Together, we have embarked on a journey where we all individually and collectively celebrate and welcome individual differences. You can look forward to joining an organization with very good well-being. Collaboration and team spirit are key words for us and a crucial foundation for reaching our shared goals. We prioritize a good working environment highly and continuously invest in the education and development of you and your colleagues. If you want to read more about our continuous work with the working environment and sustainability, you can find more information at https://global.abb/group/en/sustainability

You will have a fixed base in our office in Middelfart. We also offer the possibility of working from home a few days a week.

The position reports to Operations Manager ABB Marine DK, Timo Haverinen. If you have questions about the position before then, you are welcome to contact Timo Haverinen at +45 2135 4688.

The application deadline is 17.11.2025. We look forward to receiving your application.