Sales Support Specialist

Sales Support Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Sales Support Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. This role is contributing to Process Automation in the Measurement & Analytics division in the India Region. You will be mainly accountable for:

• Support the local sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Prepare and support the preparation of technical/commercial offers based on customer specification requirements, local business unit/feeder factory indications, and sales organization directives.
• Analyze customer needs and competitor offers through general market information and sales organization inputs.
• Perform lost proposal analysis, identify the potential causes, and recommend future actions to improve success rates.

Qualifications for the role

• Specialized knowledge of Continuous Water Analyzers (CWA), Continuous Gas Analyzers (CGA), Industrial Process Analyzers, Gas Chromatograph, Continuous Emission Monitoring System (CEMS), and Analytical Systems.
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation, and technical query clarification.
• Knowledge of sales operations tools – Salesforce Opportunity Management, Reports, and Dashboards.
• Exposure and understanding of the industrial processes - Power Plant, Water, Metals & Minerals, Oil & Gas, Pulp & Paper.
• Full time Diploma or B.E./B. Tech in Instrumentation, Electronics, or Chemical Engineering.
• 3-7 years of relevant work experience in sales support, bids, and proposals.

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory