Sales Support Specialist

Service Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Service Sales Support Specialist

Your Role And Responsibilities

In this role, you will have the opportunity to support the assigned sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #LI-hybrid. This role is contributing to the Process Automation Energy Industries in South East Asia located in Jakarta or Kuala Lumpur. Main stakeholders are Sales, Project Management, Engineering and Supply Chain Management.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/sales specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications For The Role

• Minimum degree in Bachelor in Electrical Engineering, Engineering Physics, Physics, or other related degree
• You enjoy working with engineering/sales and the energy (power generation, oil and gas) market
• You have 1-5 years of experience in tendering, project management or automation/electrical engineering, fresh graduates are welcome.
• Highly adept in Microsoft Office
• You are passionate about techno-commercial and negotiation skill.
• You are at ease communicating in English.
• You hold current work permit or citizenship valid in Jakarta, Indonesia or Kuala Lumpur, Malaysia.

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.