Sales Support Specialist

Sales Support Specialist

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This Position With Grade

13

This Position Reports To

Sales Support Manager

Your Role And Responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #LI – Onsite. This role is contributing to the Process Industries division in the India region. Main stakeholders include customers, consultants, OEMs/EPCs, and internal cross-functional teams. You will be mainly accountable for:

• Managing pre-sales activities, technical sales, bidding, and positioning solutions and services in the Process Industries division.
• Driving customer engagement, solution design, estimation, and coordination with the sales team for assigned segments.
• Conducting technical evaluations, cost benchmarking, risk and opportunity analysis for proposed solutions.
• Collaborating with cross-functional teams, including operations, to assess solution feasibility and previous implementation experiences.
• Presenting the latest technologies to customers and aligning solutions with long-term and short-term segment growth strategies.
• Promoting service offerings such as rip-and-replace, service agreements, and system upgrades.

Qualifications For The Role

• Bachelor's degree in Electronics, Communication, or Instrumentation Engineering, or equivalent, with 8 to 12 years of experience in technical sales, estimation, and customer engagement.
• Strong knowledge of control systems, digitalization, instrumentation, plant communication systems, and automation industry trends.
• Proven expertise in pre-sales activities, product positioning, go-to-market strategies, and solution design.
• Excellent interpersonal and communication skills, with experience working across cross-functional teams and engaging with customers.
• Hands-on experience in technical evaluations, cost benchmarking, and risk/opportunity analysis for industrial automation solutions.
• Knowledge of Metals, Cement, or Mineral Processing industries is an advantage, along with a strong understanding of ABB automation solutions.

More About Us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory. The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.