Sales Administrative Support Specialist

Own The Challenge

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role reports to the Inside Sales Manager, NAM.

The work model for the role is hybrid. In this role, you will have the opportunity to support and empower departmental organization, key performance indicators and other supporting functions to achieve departmental targets and goals. This is achieved by providing insight and support into the history of business, maintain automated KPI via digital file maintenance, flagging issues with order in transit and providing administrative system support for non-front facing credits and requests.

This role is contributing to the Emergency and Hazardous Location Lighting in the United States of America. Main stakeholders are Regional Sales Manager, Agents, Service Depots and other market partners.

Your Role: Own the Challenge

• Checking coded orders to ensure all aspects of the order have been treated properly by the sales team prior to the entry of the order in the ERP system.
• Creating data within the CRM platform for automated KPI values and departmental performance insight.
• Flag freight issues and support the action for resolutions.
• Account creation, modification and management for customers and agents.
• Submitting and communicating non-material credits or concessions requested by sales and approved by management.
• Facilitate the consolidated return of material from State-side holding.
• Support creation of system documentation on an as-needed basis to back up the sales team during peak business periods.

What it takes to run what runs the world

• Comfortable with multiple technologies and proficient with Microsoft tools including Word, Excel, PowerPoint, PDF Exchange Editor, as well as CRM and ERP systems.
• Time and task management.
• Advanced communication skills over multiple platforms (email, phone, video conference, etc.).
• Driven and motivated with the ability to proactively identify problems and bring them to the attention of management.
• Team mind-set with ability to work cooperatively with others.

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

#LI-hybrid

ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:

• Women
• Indigenous peoples
• Members of visible minorities
• Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.