Internship - HR Operation

ABB Front Office Manager

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Front Office Manager

Your Role and Responsibilities

In this role, you will have the opportunity to perform day-to-day HR transactions for one or several assigned service lines or countries, while also managing complex and escalated tasks. Each day, you will ensure a high-quality customer experience by committing to complete, accurate and timely completion of HR transactions. You will also showcase your expertise by supporting the globally set standards for HR operations and ensuring that the respective business processes adhere to the local legal and regulatory requirements.

The work model for the role is: onsite.

This role is contributing to the HR Operational Services in Dalmine.

You will be mainly accountable for:

• Executing and delivering HR services in compliance with agreed business processes, KPIs and quality targets in a timely, accurate and customer focused manner, showing an end-to-end responsibility.
• Acting as an expert in complex business cases/projects by offering operations expertise and knowledge and driving collaboration across different countries and functions.
• Identifying deficiencies of existing business processes, taking responsibility for the correct handling of Root Cause Analysis (RCA) and proactively recommending enhancements and/or simplification based on day-to-day experience.
• Performing control tasks with autonomy, including 4-eye-check / SOX checks, data protection and country legal/regulatory compliance tasks

Qualifications for the Role

• Education: a degree in Human Resources or a related field, with a strong interest in the various functions of HR.
• Technical Skills: proficiency in Microsoft Office.
• Languages: fluency in business-level English and Italian.
• Soft skills: a proactive, "can-do" attitude and a commitment to delivering high-quality internal service. Excellent communication skills with a strong customer service orientation. Strong analytical skills, and excellent attention to detail.

Benefits

Locally, you can count on:

• Flexibility and work-life balance: flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Meal allowance: access to canteen

More about us

Our mission in Human Resources (HR) is to help ABB stand out when it comes to our people - from leadership, performance and talent management to rewards and career opportunities. In all that we do, we seek to create competitive advantage by dedicating resources to attracting, developing and retaining talented individuals who are customer-focused, collaborative and innovative.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.