Filed Service Technican - Temporary

ABB Field Service Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:

Field Service Manager

Your Role And Responsibilities

In this role, you will have the opportunity to ensure the service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. The work model for the role is #LI-OnsiteThis role is contributing to the Measurement Products Analytical & Service Business Unit in Italy.

You will be mainly accountable for:

• Providing technical support and solving problems in own expertise area via remote or on-site service in any service category.
• Your main tasks will be installing and maintaining Continuous Emission Monitoring System and carrying out repair and preventive maintenance. To prepare the service reports and records that are necessary for the quality of service.
• You will support sales on service offers for revamping\ upgrading and spare parts on systems and you will deal with technical site intervention during on call service availability that could be over night or during weekend.

You will join a dynamic team, where you will be able to thrive.

Qualifications For The Role

• You hold a diploma in Maintenance, Automation, Electrics or Electronics field.
• You are highly skilled in working with analysis system, instruments and have a knowledge in maintaining Continuous Emission Monitoring System.
• You have at least 2/3 years of experience in service with proficiency in various service and test mythologies, relevant in-house and industrial standards related to Measurement Products Analytical.
• Experience in Petrochemical, Refinery, Chemical, Oil & Gas or Power Plant market will be highly advantageous.
• You are at ease communicating in Italian and English, other languages would be considered a plus.
• You are able to manage work with autonomy and to work in team.
• You are willing to travel for frequent short or medium duration missions (included abroad) and have ability and skill to manage proactively the customer relationship and critical situation.
• You are able to manage on call service and following on-site intervention depending on schedule 24h/365gg, with no obstacle for traveling and have valid driving license.

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Corporate welfare: Access to a wide range of services and personal well-being support.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.
• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.
• Company Car: This role involves activities that require a company car for service-related travel and mobility.
• Food and accommodation allowances when in services trips.

More About Us

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement.