Field Service Engineer

ABB Service Division

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

Installation, Testing & Commissioning

Handles medium and low voltage systems and switchgear installation, testing, and commissioning; programs and tests protection relays; executes service work per customer orders and timelines; prepares material lists and ensures availability and quality of parts and equipment.

Field Service & Troubleshooting

Performs on-site and remote field service tasks, identifies and resolves technical issues, troubleshoots equipment/process failures, recommends corrective actions, and proactively suggests improvements to prevent future issues.

Customer Interaction & Documentation

Works directly with customers on-site to identify operational improvements and eliminate pain points; prepares all necessary documentation and customer reports for signature; utilizes all relevant tools and test equipment.

Safety & Compliance

Applies safety rules and practices during service activities, reports unsafe practices and incidents, and ensures all work is conducted in compliance with safety standards and customer expectations.

Qualifications for the Role

• Holds a Bachelor's Degree in Electrical/Electronic Engineering with over 5 years of experience in service-oriented roles.
• Skilled in testing and commissioning of MV/LV electrical products, ensuring reliable performance and compliance.
• Strong background in Occupational Health and Safety (OHS), technical support, and process improvement initiatives.
• Fluent in English with excellent communication skills, focused on delivering customer-centric solutions and technical sales support.

Benefits

We invest in our people with benefits that go beyond the basics because your future matters.

More about us

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.