Field Service Engineer

ABB Motion Service Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position Reports To:

Service Operations Manager

Your Role and Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is hybrid. This role is contributing to the Motion business in Belgrade.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Being the technical and sales support on Motion products for local business unit.
• Preparing purchase orders and complex project realization related to dedicated portfolio.
• Preparing inquiries for factories based on customer inquiries and public tender specifications.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations and offer solutions to avoid such issues in the future (both in office and on-site).

Qualifications for the Role

• You hold a Technical Electrical Diploma, major studies would be considered a plus.
• Experience in similar roles would be considered a plus.
• You are captivated by proactive skills, with a collaborative, solution-focused approach and strong written and spoken communication skills.
• You are at ease communicating in Serbian and English.
• You hold current driving license valid in Serbia to be able to travel to domestic and/or international sites.
• You are available to travel mainly to Serbia

Benefits

Locally, you can count on:

• Competitive compensation: Attractive salary packages and performance bonuses.
• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
• Meal allowance.
• Many More.

More About Us

ABB Motion Services helps you maximize uptime, extend product lifetime, enhance performance and boost energy efficiency of your motors, generators and drives. Our tailored services and digital solutions keep your operations running profitably, safely and reliably.

We bring together over 130 years' of experience with motors and generators, and more than 40 years' of expertise with drives in manufacturing, servicing and optimizing across a wide range of industries. Our domain expertise is strengthened by a service offering tailored to your needs, enabling you to unlock new possibilities and achieve more sustainable outputs.

Partner with us for the future and benefit from our service experience and digital expertise, so you can achieve success through innovation. Let's put our heads together and plan for a sustainable tomorrow.