Service Manager

Service Manager

Join the 4 Rivers Family! We're looking for a Service Manager to lead our Front of House operations and help deliver the exceptional hospitality and "above and beyond" guest experience that 4 Rivers is known for. This position plays a key role in developing our team, maintaining our service standards, and ensuring a safe, efficient, and welcoming environment for every guest who walks through our doors.

What You'll Do

• Lead, train, and develop all Front of House team members through coaching, communication, and example.
• Oversee daily service operations, including scheduling, staffing, and floor management.
• Maintain 4R standards of service, cleanliness, and food safety at all times.
• Participate in recruiting, interviewing, and onboarding new team members.
• Foster a positive and engaging work environment that reflects our 4 Rivers culture.
• Communicate effectively with team members, managers, and senior leadership to ensure smooth operations.

What You'll Bring

• A passion for great food, great people, and great service.
• 2+ years of leadership experience in a restaurant or hospitality environment.
• Strong organizational and problem-solving skills with a "hands-on" leadership style.
• Excellent communication skills (both written and verbal).
• The ability to work in a fast-paced environment and lead by example.
• Availability to work a flexible schedule including evenings, weekends, and some holidays.
• High school diploma or equivalent required.

What is in it for you?

• 401(k) program and company match
• Medical, Vision, and Dental coverage
• A work/life balance with early closures and major holidays off
• Cell phone reimbursement plan
• Health & Wellness Reimbursement program
• Quarterly team building outings, Yearly company celebrations
• Community Serve Days, Volunteer Opportunities
• Pet Insurance
• Paid Vacation
• Up to six weeks paid parental leave
• Employee Assistance Program, Mental Health Services
• Career Development

At 4 Rivers, every team member has the opportunity to make a difference. We're proud to be a Drug-Free Workplace and an Equal Opportunity Employer. Background checks are required.