Director Of Operations

Director Of Operations

We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director Of Operations to lead our field operations in the Roanoke area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow.

This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example.

What You'll Do

• Lead and oversee daily field operations
• Supervise and support subcontractor cleaning teams
• Ensure schedules, coverage, and staffing needs are met
• Oversee specialty cleaning projects and after-hours work when needed
• Maintain quality control and ensure company standards are followed
• Support training, onboarding, and performance expectations
• Troubleshoot operational challenges and resolve escalations
• Work closely with leadership to continuously strengthen operations
• Contribute to growth by maintaining reliable execution and consistency

Schedule

• Monday – Friday | 12:00 PM to 8:00 PM (flexible shifts/hours)
• On-call or after-hours support as needed for operations or projects

Compensation & Benefits

• Competitive salaried leadership role
• Health stipend
• Fuel stipend
• Quarterly performance bonus eligibility
• Paid Time Off and paid company holidays
• Company phone, badge, apparel, and business resources

What We're Looking For

• Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus)
• Strong ability to motivate, support, and hold teams accountable
• Calm problem solver, reliable, and highly organized
• Comfortable working in the field when needed
• Professional communication and teamwork mindset
• Valid driver's license and dependable transportation

Qualifications

• 2–4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)
• Strong organizational and communication skills
• Problem-solver with the ability to manage competing priorities
• Reliable transportation required
• Must pass background and reference checks

Who Thrives Here

• Leads with integrity and takes ownership of outcomes
• Thrives in fast-paced, people-first environments
• Communicates clearly and directly — even under pressure
• Holds themselves accountable without needing micromanagement
• Cares about delivering consistent quality to every client

Compensation

• Base Salary: $42,000/year
• Health Stipend: $3,000/year ($200/month)
• Quarterly Bonus based on performance

To apply, please send:

• Your resume
• A short written note introducing yourself and sharing why this role excites you
• A 2-minute on-camera video: (required) We'd love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share:
• A brief overview of your professional background
• Why you're excited about this role
• What makes you a strong fit for our team

How to submit:

• 1. Record a video no longer than 2 minutes.
• 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted).
• 3. Include the link in your application or email it to mcash@360clean.com and tshaw@360clean.com along with your resume.

Don't worry about making it perfect, focus on being clear, authentic, and confident. We're excited to meet you!

Send all materials to mcash@360clean.com and tshaw@360clean.com with the subject line: "Director Of Operations – [Your Name]".

Who We Are

We are a family-owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long-term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you.