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Guest Service Associate
Assist patients efficiently while maintaining confidentiality and high service standards
Gurugram, Haryana, India
23 hours agoBe an early applicant
Key Responsibilities
Greet and assist patients with check-in and check-out procedures.
Manage appointment scheduling and coordinate with doctors and medical staff.
Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette.
Maintain and update patient records and clinic databases.
Understanding of billing, payments, and insurance documentation as needed.
Ensure the reception area is clean, organized, and patient-friendly.
Handle general admin office tasks, including filing and correspondence etc.
Follow medical terminology and protocols for patient confidentiality and compliance.