Client Service Representative

Client Service Representative

We are looking for a motivated and driven Client Service Representative to join our team in LATAM. As a successful candidate, you'll possess excellent communication skills, as well as the ability to work independently and prioritize multiple tasks. You'll be a self-starter who is comfortable working in a results-oriented environment and can consistently meet and exceed sales targets.

Working Hours: 11:00 AM – 8:00 PM EST or 9:00 AM – 6:00 PM EST

Responsibilities:

• Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.
• Developing, growing, and nurturing client relationships.
• Addressing all client inquiries on technical issues, processes, and fees,
• Responding to incoming and outgoing client calls and emails.
• External outreach to supporting educational and promotional campaigns.
• Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.

Qualification:

• Exceptional level of written and verbal communication skills
• A minimum of 2 years of experience in customer service and/or sales
• Previous client-facing experience in construction or software as a service (SAAS) is a plus.
• Tech-savvy and able to learn, adapt, and effectively communicate new technologies.
• Highly organized and able to multi-task and prioritize multiple strategic initiatives.
• Entrepreneurial and go-getter attitude with a drive to disrupt the status quo.
• Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).
• Previous Sales experience is considered an asset.

$7.50 - $7.50 an hour

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.