Project Manager (gestionnaire De Projet, Services Professionnels) - Remote Eligible

Project Manager Opportunity

Harris Healthcare is seeking a talented and motivated Project Manager who can balance their business target achievements and exceptional interpersonal skills with mentoring and leading a growing team. This position will report to the Vice President of Operations and is an exciting opportunity to lead implementation services for our next generation EHR solution!

The primary function of the Project Manager is to ensure that all aspects of the project are planned and executed in a manner that will lead to meeting the implementation goals within the established time frame and budget and to a high degree of customer satisfaction. The Project Manager is also responsible for project profitability and to ensure that consultants assigned to their projects maintain an expected level of billable utilization.

We have built a world class, comprehensive, fully integrated, patient-centric electronic record system. The solution automates healthcare delivery documentation while providing clinical decision support and supporting best practices.

Your impact will be:

• Ensures that billable projects remain on schedule and within budget
• Remains aware of any potential problems and works to mitigate any risks
• Monitors project deliverables and progress through continuous communication with project members
• Prepares reports on project progress and problems
• Estimates time frames, quality and quantity of resources required to successfully implement projects; develop project plan incorporating all project variables
• Conducts periodic status checks with customers and team to assess progress against plan
• Consistently manages client expectations and ensure delivery of highest quality service
• Performs re-forecasts of project variables as necessary throughout the project
• Establishes criteria concerning deliverability, performance, maintenance, design, and costs
• Promotes and maintains a high quality, professional, service-oriented company image among users
• Serves as liaison between the company and client to ensure that all targets and requirements are met
• Works closely with cross-functional teams to ensure successful, on-time and on-budget completion of the software implementation projects
• Conduct post implementation reviews to identify and measure results. Capture and apply lessons learned for continuous process improvement
• Monitor for new opportunities to provide billable services
• Other job duties as assigned

What we are looking for:

• Bachelor's Degree (Preferred) or equivalent work experience
• Bilingual - French and English. The ideal candidate would be bi-lingual French/English as this role is expected to work closely with customers in the province of Quebec and internationally.
• 3 - 5 years' experience in a professional services leadership, project management or similar role
• Positive, proactive, take-charge attitude and the ability to work in a fast-paced environment to meet deadlines
• Work well independently and lead virtual/remote team members to successfully deliver projects
• Strong problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively
• In depth understanding of all major activities for a business system implementation such as analysis, design, development, deployment
• Experience with a formal project management methodology
• Experience with the management of risk, change, issues, time, scope, resources, budget, and quality
• Must be able to work in a variety of social, cultural, legal, and political environments
• Comfortable traveling domestically or internationally as necessary
• Excellent communication, presentation and interpersonal skills required
• Experience with Microsoft Office (Excel, Word, PowerPoint, etc.)

What would make you stand out:

• Project Management Professional (PMP) Certification
• Knowledge of healthcare informatics, hospital administration or experience in the medical software industry a plus
• Knowledge of Agile methodologies; Scrum, SAFe, Kanban, etc.
• Experience with Microsoft Dynamics, JIRA, Helix, Confluence, or other CRM systems
• Understanding of project management tools and software packages

Harris Healthcare is committed to equal employment opportunity and encourages applications from women, persons with disabilities, Indigenous peoples, and visible minorities. If you are a person with a disability, you may request accommodation assistance during the selection process upon request.