Sales Analyst

Sales Analyst

As a Sales Analyst you will be the subject matter expert for the transactions and systems that support our NavDesk team. Your goal will be to develop and continuously strengthen customer relationships within a group of high level customer accounts that represent daily sales opportunities dependent upon market conditions for prompt and forward NYMEX contracts at US terminals. Your success in this role would mean becoming the trusted expert for all NavDesk transactions and systems while consistently delivering accurate, timely support to the team. It also means building strong, lasting relationships with key customer accounts that drive daily sales opportunities and positively impact NYMEX contract performance

What We Offer:

• Work Environment - Be a part of a collaborative environment that cultivates individual growth!
• Competitive Compensation - Including an annual bonus plan, 401k company matched up to 4%, and a Sign-on Bonus
• Flexible Benefits Plan - In effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation - Plus an annual option to purchase additional vacation, too.
• Wellness Support – With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program

Your Responsibilities:

• Provide NavDesk subject matter expertise for the Sales team including guidance and support on escalated issue resolution requirements. Responsible for the implementation of allocations into TABS.
• Manage administrative responsibilities for NavDesk platform including product testing and managing backlog items.
• Identifying process improvement opportunities.
• Collaborate with Pricing and Customer Support teams to ensure all contracts are invoiced accurately.
• Receive and handle inbound calls from customers inquiring about market and NYMEX contract price differentials.
• Establish consultative relationship with customers through knowledge of NYMEX and energy markets and world conditions impacting energy prices.
• Consult with customers on forward NYMEX purchases and specific risk management NavDesk offers.

Your Skills:

• Strong ability to work as part of a team and independently, network, and build relationships.
• Excellent interpersonal and communication skills; both in person and over the phone.
• Very strong analytical and problem-solving skills; with keen outside the box thinking.
• Curious mindset invested in understanding workflows, roles, business lines, etc.
• Strong written, verbal communication, and presentation skills.

Your Experience:

• 2+ years of experience working as an Analyst and/or Sales experience
• Excellent knowledge of MS Office: Word, Excel, PowerPoint (create, populate, update)

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.