Senior Operations Engineer - Remote Eligible

Senior Operations Engineer

I'm Philip Olsson, Head of IP Service Monitoring, and I'm searching for someone who thrives in complexity, enjoys driving change, and wants to help shape how we operate. We're a supportive, forward-thinking team focused on monitoring the IP network, handling incidents, and coordinating technicians and resources during major events across Telia's footprint.

What You'll Do:

As a Senior Operations Engineer, you'll be a key driver of operational excellence. You'll combine deep technical understanding with strong communication skills, helping us evolve our processes, influence system development, and represent our team across Telia.

1. Lead and support incident handling across IP network platforms
2. Act as an escalation point for process or system-related issues
3. Represent the team in cross-functional forums and technical discussions
4. Drive improvements by placing new demands on systems and shaping smarter ways of working
5. Create and present statistics, insights, and status reports to stakeholders and decision-makers
6. Collaborate closely with technicians, engineers, and operational teams across Telia
7. Contribute to onboarding and support junior engineers when needed
8. Primarily work office hours, with occasional involvement during major incidents

What Will Help You Thrive In This Role:

You're analytical, structured, and confident in your technical judgment — but equally comfortable influencing others and pushing for better solutions. You enjoy connecting dots across domains and turning insights into action.

• Strong advantages: advanced networking knowledge (e.g., CCNA/CCNP level), ITIL or incident management experience
• Ability to make informed decisions under pressure and guide others through complex situations
• Strong communication skills, especially with stakeholders and cross-functional teams
• Experience with network monitoring, routing, switching, or operational processes
• Fluency in Swedish and English

Join us to shape smarter living for people, businesses, and the planet

At Telia, we're a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you're taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What We Offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Ready To Make Better Happen?

We look forward to receiving your application by 2026-03-26. Please note that we might close the position earlier if we find the right candidate, so don't wait too long to apply!

If you're selected for the next stage, you'll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Equal Opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual's needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we're dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let's make better happen — together!