Operations Engineer - Remote Eligible

Operations Engineer At Telia

I'm Philip Olsson, Head of IP Service Monitoring, and I'm searching for someone who's curious, eager to learn, and ready to grow with us. We're a supportive, forward-thinking team focused on monitoring the IP network, handling incidents, and coordinating technicians and resources during major events across Telia's footprint.

What You'll Do

You'll be part of the frontline team safeguarding the stability of Telia's IP network. Here, you'll learn how a major international telecom operator works under the hood — and you'll play a key role in improving how we operate.

1. Monitor and manage IP network platforms across the Nordics, Baltics, and international markets
2. Identify, analyze, report, and resolve incidents in a fast-moving environment
3. Coordinate technicians and resources during service-affecting events
4. Collaborate across technical domains to solve problems and refine our ways of working
5. Contribute to automation and continuous improvement initiatives
6. Work in a secure facility as part of a 24/7 rotating shift schedule

What Will Help You Thrive In This Role

You're driven by curiosity and enjoy learning new things. You like working with others, sharing knowledge, and finding smarter ways to solve problems.

• Strong advantages: networking knowledge (e.g., CCNA/CCNP level), ITIL or incident management experience
• Ability to stay calm under pressure and make well-informed decisions
• Comfortable communicating with technicians and supporting cross-domain coordination
• Interest in network monitoring, routing, switching, and operational processes
• Fluency in Swedish and English

Join Us To Shape Smarter Living For People, Businesses, And The Planet

At Telia, we're a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you're taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What We Offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Ready To Make Better Happen?

We look forward to receiving your application by 2026-03-26. Please note that we might close the position earlier if we find the right candidate, so don't wait too long to apply!

If you're selected for the next stage, you'll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Equal Opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual's needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we're dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let's make better happen — together!