Field Service Engineer

Field Service Engineer

We don't just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we develop innovative solutions for treating cancer and brain disorders. Our global team of passionate professionals is dedicated to improving patient outcomes and transforming clinical workflows. We're currently seeking a Field Service Engineer to join our dynamic team in the City of Padova, Italy, supporting critical systems that make a real difference in people's lives.

We are open for accepting applications from candidates residing in the Veneto region of Italy.

What You'll Do At Elekta

The Service Engineer will be responsible for servicing and supporting all Elekta products within the assigned area. Working under the guidance of the Service Manager and BU office, you will manage maintenance, repair, installation, and customer support tasks both independently and as part of a wider team. You will be expected to:

• Carry out planned and corrective maintenance, upgrades, installations, and courtesy visits.
• Provide emergency support to customers, either on-site or remotely.
• Work under your own initiative to complete tasks, escalating issues as necessary.
• Travel at short notice and occasionally work away from home for extended periods.
• Guide and support less experienced engineers as appropriate.
• Complete all service documentation and reports accurately and on time.

Responsibilities

• Independently perform all planned maintenance and most corrective maintenance tasks.
• Conduct complex fault finding and repair, including the use of remote tools (IntelliMax, QlikSense).
• Ensure all work complies with Elekta safety instructions and procedures.
• Demonstrate competence in electrical, electronic, and mechanical systems (including HT, RF, vacuum, water, and pressurized gas systems).
• Accurately populate service systems and databases.
• Deliver effective communication with customers, managing expectations during service activities.
• Participate in local knowledge transfer, coaching, and training activities.
• Support installation projects and assist peers in troubleshooting.
• Proactively identify opportunities for continuous improvement and share best practices.

What You Bring

• A higher qualification in a relevant engineering discipline.
• Practical competence in electrical, electronic, and mechanical maintenance.
• Ability to read and interpret electrical schematic diagrams.
• Competent in IT systems including Windows OS, Microsoft Office, and networking.
• Strong interpersonal and communication skills.
• Full, clean driving license.
• Ability to travel extensively and at short notice across the region.

Personal Attributes:

• Flexible, adaptable, and proactive in approach.
• Able to manage your own time with minimal supervision.
• Detail-oriented with a commitment to high-quality outcomes.
• Positive attitude to learning, development, and continuous improvement.
• Demonstrable commitment to Elekta values and customer care.

Why Should You Join Elekta?

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. You will be part of our international innovative team and given the opportunity to learn and develop.

Overview of some of our benefits for Italy are as below:

• Lunch Vouchers
• Vacation 25 days plus public holiday.
• Company car
• Pension Plan
• Medical & Life Insurance
• Kindergarten benefits for kids below 3 years of age.

Hiring Process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the "Apply" button. Please note that we do not accept applications by e-mail.

For questions, please contact the responsible Global Talent Acquisition Partner, Nidhi Pousette.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability, veteran status, or any other status protected by law in the locations where Elekta operates.

About Elekta

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world. We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.