Associate Field Service Engineer (omaha, NE Or Sioux City, IA)

Associate Field Service Engineer

Elekta, world's leading developer of state-of-the art medical tools and treatment planning systems, is looking for an Associate Field Service Engineer to join our team in Omaha, NE and Sioux City, IA.

As a Field Service Engineer, you must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. You must have a strong electronics background, and available to travel when required.

What You'll Do:

• Work safely on Elekta's Brachy products.
• Perform supervised calibrations, repairs, installs and preventative maintenance on the Brachy system.
• Read and analyze schematics and wiring diagrams.
• Perform low risk troubleshooting and repairs on the Brachy system with 60% success rate of diagnosing the problem while working within the escalation procedure.
• Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.
• Parts inventory management.
• Independently support customers remotely using the current tools/system provided (Remote First) with an 50% success.
• Maintain all company-leased equipment, including company automobile, parts, test equipment and tools.
• Perform other related duties as assigned or requested.
• Incorporate Elekta's Values into all department functions and responsibilities.
• Adhere to all Elekta directives, policies, and procedures.

What You Bring:

• Associate Degree or equivalent experience preferably in Electronics, Physics, or an associated discipline.
• Minimum of 3 - 5 years of related field service experience or be Level 2 qualified in two (2) or more modalities.
• Possess a good electro-mechanical aptitude.
• Computer literate.
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
• A good understanding of Good Manufacturing Practice, including ESD requirements.
• Must have effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Ability to bend and lift heavy machinery/equipment.
• Must be willing to travel when required and work independently.
• Uphold the Elekta's philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, there by fulfilling legal responsibilities and enhancing the quality of our organization.
• Must maintain an active driver's license in the home state.
• Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.

What We Offer:

• Opportunity to work with a proactive and supportive team
• Excellent Medical, Dental and Vision coverage
• 401k, paid Vacation and Holiday
• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
• Opportunity to work on cutting edge in medical advancement
• Close-knit company culture
• Upward mobility

Salary: The US base salary range for this position is $68,000 - $70,000 (hourly position eligible for overtime).

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the "Apply" button. Please note that we do not accept applications by e-mail.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.