LIAB Operator And Sustainability Support

Neumann Kaffee Gruppe

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.

We at NKG Vietnam work closely with the local people in the coffee producing areas and buy the green coffee materials directly from the farmers, producers, collectors and suppliers. In our factory we can process more than 35 different exportable qualities. We are able to cater for special client wishes. This includes creating qualities according to specific client requirements: a selected screen size with a chosen percentage of black and broken beans, foreign matters, Excelsa beans and a special percentage of moisture can be delivered without problem. Our main focus is to satisfy our clients with upgraded and special qualities.

We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

Job Title: Lab-in-a-Box Operator And Sustainability Support

The position will be based in Dak Lak Branch and reports directly to Sustainability Manager.

The Lab-in-a-Box (LIAB) Operator is responsible for the setup, calibration, daily operation, and maintenance of portable, modular laboratory units. You will ensure that all analytical equipment (e.g., PCR machines, spectrometers, or environmental sensors) functions correctly in the field to provide high-quality data.

Supporting sustainable coffee programs and related projects.

Your Responsibilities

I. Lab-in-a-Box Equipment Operation

• Deployment & Setup
• Power & Connectivity: Manage external power sources and establish data uplinks.
• Environmental Control: Monitor and adjust internal HVAC systems to ensure sensitive reagents and electronics remain within operational temperature ranges.
• Technical Operations
• Equipment Calibration: Perform daily startups and standardized calibrations for all analytical instruments.
• Sample Processing: Execute standard operating procedures (SOPs) for sample preparation and analysis.
• Data Management: Upload results to centralized databases and maintain meticulous digital logs of all tests performed.
• Communication: Regularly communicate with the centralized databases team for remote technical support
• Maintenance & Troubleshooting
• Preventative Care: Conduct routine cleaning and part replacement to prevent equipment failure.
• Inventory Management: Track consumable usage (reagents, tips, PPE) and coordinate restock shipments before supplies run low.

II. Sustainability Support

• Support sustainability project activities as assigned by HoD.
• Organize end-to-end upcountry visits, including permit application, agenda alignment, stakeholder coordination, and logistics arrangements.
• Provide on-site support for project teams and visitors to ensure smooth execution of field activities.
• Develop SOPs, checklists, and operational guidelines to improve process efficiency and visit quality.
• Other tasks assigned by your superiors.

Your Profile

LANGUAGE SKILLS

• Fluency in both Vietnamese and English

PROFESSIONAL SKILLS / COMPETENCIES

• Bachelor's degree in English, International Development, or a related field.
• 3+ years in the coffee supply chain, sustainability, or related projects
• Understanding of Regenerative Agriculture and the social field.
• Basic understanding of electrical systems, Wi-Fi/Satellite configurations, and mechanical troubleshooting

PERSONAL SKILLS

• High adaptability, problem-solving, and the ability to work independently.
• Strong communication and adaptability

Our staff appreciates

• International: Working in an international atmosphere in a growing and progressive company
• Benefits: An attractive salary with extra benefits, 13th month salary, performance bonus.
• Flexibility: Flexible working hours including a mobile work option

Have we sparked your interest? We are pleased to receive your application documents.

Please get in touch with your first point of contact:

Nguyen Phuong