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Salesforce Intern

Assist in configuring Salesforce and documenting requirements to support business operations and user training
Westlake, Ohio, United States
Internship
yesterday
Goosehead Insurance

Goosehead Insurance

Provides independent, technology-driven personal lines insurance brokerage services, offering clients customized coverage options from multiple carriers.

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Salesforce Analyst Intern

The Salesforce Analyst Intern is an entry-level, temporary role designed to support the Technology team in maintaining and enhancing Salesforce platform functionality. This role provides hands-on experience with Salesforce configuration, business process analysis, and end-user support while developing foundational skills in system analysis and enterprise applications. The Salesforce Analyst Intern assists the Salesforce team with analyzing business requirements, supporting system configurations, and maintaining day-to-day Salesforce operations. Under the guidance of senior team members, the intern will help improve system usability, support users, and document processes while learning Salesforce best practices in a real-world enterprise environment.

Job Responsibilities:

  • Assist with analyzing business processes and system requirements related to Salesforce
  • Support configuration of Salesforce objects, fields, layouts, and basic workflows
  • Help document system processes, user stories, and functional requirements
  • Assist with testing system enhancements and new functionality
  • Provide basic support to Salesforce end-users under supervision
  • Help maintain system documentation and training materials
  • Collaborate with cross-functional teams to understand how Salesforce supports business operations
  • Follow company policies related to data security, privacy, and confidentiality

Since 2003, Goosehead has been changing the face of the insurance industry and making the search for great coverage a piece of cake. We're committed to finding the best policies and rates, and that starts with our team. Our people are smart, inclusive, hungry for success, and strive everyday to win. There is noble purpose in all our efforts. The work we do matters. Not only are we fixing a broken industry, we get to win professionally and financially while doing it.

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Salesforce Intern
Westlake, Ohio, United States
Sales
About Goosehead Insurance
Provides independent, technology-driven personal lines insurance brokerage services, offering clients customized coverage options from multiple carriers.