Enterprise Support Agent

Enterprise Support Agent

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions so, we're more than just a bit selective when it comes to hiring new team members.

Goosehead Insurance is currently seeking an experienced, self-motivated, and driven Enterprise Support Agent to join our team. The focus of the Enterprise Support Agent is to assist the Enterprise Sales team in re-shopping current lines of business for current clients of the agency and facilitating warm transfers to sales agents. It is ideal for a professional who excels in a dynamic, client-focused environment and is committed to providing exceptional support.

The Enterprise Support Agent will assist in reshopping existing enterprise sales clients to ensure optimal policy options and maintain client satisfaction. Proactively reaching out to corporate partners, building and nurturing relationships to drive potential business opportunities. Handle warm client transfers to sales agents, ensuring a smooth handoff and excellent client experience.

Experience and Education

• General Lines License (Preferred)
• Legally authorized to work in the United States

Required Skills and Abilities

• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Attention to detail and commitment to accuracy.
• Ability to collaborate effectively across teams.
• Self-motivated and capable of working independently.

Compensation Summary

This position has a base salary of $40,000 with uncapped bonus opportunities.

Monthly Bonus

• Enterprise Sales Support Agents are eligible for monthly bonuses in addition to their core compensation.
• Qualification for the monthly bonus is based on your targeted goals and will be paid at the end of the subsequent month. To receive a bonus, you must be employed by Goosehead on the date of payment. Bonuses are not guaranteed, and Goosehead retains sole discretion to determine the amount of any bonus.

Benefits Summary

• High-quality voluntary health, vision, disability, life, and dental insurance programs.
• 401K Matching Plan.
• Employee Stock Purchase Plan.
• Paid holidays, vacation, and sick leave.
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
• Financial Solution Program.

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.